Document Actions
Feature Tour - Knowledge Management
Store organisational knowledge in a centralised and accessible format and encourage participation in the creation of knowledge assets
The main screen of the Knowledge Base
The 1 minute summary
Storing organisational knowledge in a centralised and accessible format is important because:
- it means this knowledge is not locked in a filing cabinet or in someone's head
- certain valuable knowledge does not walk out the door when employees leave your organisation
- this knowledge becomes searchable and therefore more accessible and visible
More Details
Problems we have addressed ...
- What is it that everyone must know about working in this organisation?
- Where do I find important information such company policies on leave/time-off/professional development etc..?
- How do we capture departmental and organisational knowledge before it is lost through retirement/staff turnover?
- Is it currently too difficult to promote participation in the creation of organisational knowledge?
What can you add to the the Knowledge Manager?
The Teams@work Knowledgebase provides a central repository for non-controlled reference materials and knowledge assets used within your organisation such as:- Frequently asked questions (FAQs)
- How-tos
- Reference Manuals
- Product updates
- Tutorials
- Documentation
- Glossaries